Return policy
Return & Refund Policy
At WWF Belt, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied with your order, please review our return policy below.
1. Return Window
You may return items purchased on wwfbelt.com within 14 days from the date of delivery. This 14-day return window ensures that you have ample time to assess your purchase and initiate a return if needed.
2. Eligibility for Return
To be eligible for a return:
The item must be unused and in its original condition.
All tags and packaging must be intact.
A receipt or proof of purchase is required.
3. Return Process
To initiate a return:
Contact Us: Email us at info@wwfbelt.com with your order number and reason for return.
Return Authorization: Our customer service team will provide you with a return authorization and instructions.
Return Shipping: The buyer is responsible for the cost of return shipping. Ensure that the returned items are securely packaged to prevent damage during transit. We recommend using a trackable shipping service to guarantee the safe return of your items.
4. Refunds
Once we receive and inspect the returned item:
Refunds will be issued to the original payment method within 7 business days.
Original shipping fees are non-refundable.
Return shipping costs are the buyer's responsibility.
Please note that refunds may take several business days to process, depending on your payment provider.
5. Exchanges
We offer exchanges for eligible returns. If you wish to exchange an item:
Indicate your desired replacement item when contacting us.
The replacement item will be shipped after we receive and inspect the returned item.
6. Damaged or Defective Items
If your item arrives damaged or defective:
Contact us immediately with photos of the damage.
We will arrange for a replacement or refund, depending on your preference and item availability.
7. Non-Returnable Items
The following items are non-returnable:
Customized or personalized items.
Items marked as final sale.
8. International Returns
For international orders:
Return shipping costs are the buyer's responsibility.
Customs duties or taxes for international returns are the buyer's responsibility.
9. Contact Information
For any questions or assistance regarding returns:
Email: info@wwfbelt.com
Phone: +92 340 4716164
We value your feedback and are here to assist you in any way we can.
Thank you for choosing WWF Belt.